Please read all FAQs in regard to subscription box prior to subscribing Enrollment for the December box begins this week. Please note the FIRST box is scheduled to begin shipping the last week in December, but possibly earlier. As we continue to accommodate more signups, the following schedule will be applied: 1. NEW subscription signups will open starting the the first Saturday of each month (unless otherwise specified) and close when all slots have filled. (Note, December enrollments will occur this Wednesday -- please sign up to the waiting list for up-to-date details)
2. The boxes for the same month will ship around the the last week of each month. They may ship earlier depending on various factors. However, if there is for any reason any delay in shipment, subscribers will all be notified in advance. **This means the month you sign up for will be the month you receive! i.e. November signups will receive the November box** 3. Shipping & handling domestically is a flat $3.50 and international shipping is $13.50 - please select this correct corresponding shipping rate during checkout 4. You will be billed for your first box the date you place the order. All future boxes will be billed on the 17th of each month. 5. You may cancel your subscription up until the 16th of the month (day before payment is charged) . After this point, your order will ship as scheduled and any cancellations will apply to the following month. 6 For all first time subscribers - if you cancel after one month, you will be charged the $35 rate for standalone boxes. However, if you have gone at least 2 consecutive months without cancelling, you will be able to cancel penalty free before the 16th of the month. **Please note - once you unsubscribe/cancel your subscription, you must wait for another open slot if you plan on subscribing again** 7. Karats earned in shop are not applicable towards the subscription box but Karats earned from the purchase of the subscription box can be applied to other purchases in shop once open. 8 Please note that for payment, Paypal balances and prepaid cards will likely not work. This is due to encrypting on store-bought cards that will not allow them to be used for transactions of a recurring nature, such as the box. Please make sure you have a valid credit card/debit card attached to your paypal account. 9. Customer is responsible for any updates in shipping address and billing information - you are able to update your shipping and billing information under your account under 'manage subscription' 10. If you have any issues, please contact firstname.lastname@example.org for resolution. I kindly ask for 1-3 business days for a response.